FAQ
1. User registration and user information modification
2. Shopping FAQ’s
- Japan online shopping guide
- Can I pay upon the arrival of the commodity?
- Will my package(s) be opened for examination during shipping?
- Will I receive a purchase invoice?
- Nonmailable articles
- What to do in case of messy codes of my name or if I do not know katakana?
- Shopping on Japan Amazon
- Combined shipping on Japan Amazon
- Shopping on Japan Rakuten
- Regulations for the recipient name on Japanese shopping websites
3. Payment method
4. Warehousing, payment and international shipping
- How to make notification and fill in the declaration form?
- Commodity and payment confirmation processes
- Countries and regions where delivery is available
- Storage period and shipping time
- Can the shipping date and time be specified?
- How to combine packages?
- How to find Japan domestic shipping tracking No.?
- Warehousing