JpDeliver-Fast, Safe and Inexpensive Japanese Forwarding service.

Use rules

[Important] Before registering as a member, please read the following rules carefully.
The rules specify users’ rights and responsibilities when using our service.
By clicking on the “accept” button to register as a member, you agree to use our services under the said rules.
Terms and Conditions

The following shall constitute the "Jpdeliver  Terms and Conditions "(hereafter "Jpdeliver") covering the overseas forwarding service (hereafter "the Forwarding deliver Service") provided by SOHSOH.Inc (hereafter "the Company") for registered users. In order to use the Forwarding Service it is necessary to agree to all of Jpdeliver.

1.1The Service

1.1The Service is a service by which item(s) purchased by registered users living outside Japan from an online site(hereafter "EC site") are temporarily held by the Company, and then shipped to an address specified by the registered user.
The Company is not entered into any sales contracts with an EC site. The Company will bear no responsibility for problems with item(s) including but not limited to flaws or defects or intellectual property infringements.
The Company is not entered into any shipping contracts regarding items with shipping businesses. The company will bear no responsibility for losses to a registered user that occur due to problems including but not limited to misdelivery, lateness or damage during delivery. The registered user shall authorize the Company to conclude the delivery contract in their name.

1.2The EC site

1.2The EC site that can be used with the Forwarding Service, the shipping companies that can be used with the Forwarding Service, and the type, size, weight, value, destination and other properties of the items that can be used with the Forwarding Service shall be restricted according to limits set by the Company.
Once an application to use the Forwarding Service has been made, it cannot be cancelled or changed for any reason. Additionally, the Company will not return item(s) to the EC site.
If item(s) the destination of which is unclear arrive at the Company from an EC site, those item(s) will be immediately disposed of. The Company will bear no responsibility for losses or damages to the registered user caused as a result of this disposal.

1.3The Company

1.3The Company will check any correspondence or documents sent by an EC site without first checking with the relevant customer.These may be disposed of at the Company’s discretion.
If a single order from an EC site is divided up and sent to the Company in separate parcels, the Company will not wait for all parcels to arrive nor recombine those parcels after they arrive. Each parcel will be registered individually and fees will be charged for each separately.
The Company will not combine multiple orders from different EC site or from the same EC site. The multiple orders will be registered individually and fees charged for each separately.

2.1.Items Ineligible for Forwarding

2.1.Items Ineligible for Forwarding 
Items identical to those sold on Jpdeliver.com, and items of EC site in partnerships with Jpdeliver.com
Currency, checks, promissory notes, stock certificates or other marketable securities or passbooks from financial institutions
Cards including but not limited to credit cards, cash cards and debit cards
Packages for which there is no indication such as a name making it easy to determine that the Company is the addressee
Live animals or plants, or the remains of animals including stuffed animals
Human bodies or body parts, corpsesAhuman remainsABuddhist mortuary tablets

2.2.Items Ineligible for Forwarding

Foods or drinks that rot or deteriorate easily, fresh foods, frozen foods or foods that require refrigeration
Banned drugs including but not limited to cannabis, narcotic drugs and stimulants
Swords, firearms, weapons, gunpowder, explosive, poisons, hazardous substances and other chemicals
Obscene material including but not limited to child pornography and adult videos
Materials the shipment, import or export of which is banned or controlled by the laws and ordinances of the governing bodies of the source country or destination country or their states and regions, or any country(s) or their states and regions that the shipment passes through as it is shipped from the source country to the destination country
 Materials that cannot be transported owing to the regulations of parties involved in the shipment, including but not limited to shipping companies and airports 
Any other items the Company deems inappropriate

3.Fees of and Payment for the Forwarding Service

3.Fees of and Payment for the Forwarding Service 
The fees for the Forwarding Service are those listed on the Jpdeliver.com Forwarding Service site. The Company reserves the right to change these fees without prior notice to registered users. Furthermore, the weights upon which the fees are based shall be those as measured by the Company.
The fee the registered user pays for using the Forwarding Service includes the shipping fee for shipping the item(s) once from the Company to the registered user. Customs duties, incurred shipping fees other than those to ship from the Company to the registered user, and any other costs outside of the shipping fee (hereafter "Non-Shipping Fees") shall be the responsibility of the registered user. The Company will not pay Non-Shipping Fees on the registered userfs behalf.

4. Notification of Purchase

A registered user, when using this Forwarding Service, should use the Jpdeliver Forwarding Service form immediately after making his/her purchase to communicate the necessary information for the shipment of the registered userfs item(s) to the registered user.

5.1Item Inspection


The Company reserves the right to open packages and inspect their contents. However, the Company has no legal obligation to inspect the contents for the registered user and no matter the result of the inspection the Company makes no guarantee of the quality, lack of flaws or defects, authenticity or compliance with the customs laws and ordinances of the destination country and region and any countries and regions the item(s) pass through.

5.2.Item Inspection

During the inspection described in the preceding paragraph, if any item(s) are discovered that violate laws pertaining to prohibited movement of profits arising from criminal activities, or any other laws and ordinances, or item(s) are discovered that are considered to be in possible violation of the aforementioned laws and ordinances, the Company will notify the police or other government administrative body and cooperate with any subsequent investigation, including through the submission of the item(s) to the investigating body. 
Even if the registered user suffers losses or damages as a result of the item inspection or any other process described in these conditions, the Company will bear no responsibility.

6.Revocation of the Provision of the Forwarding Service


The Company reserves the right to revoke the provision of the Forwarding Service, even if it had already been accepted, for the below reasons, or circumstances in which there is believed to be a risk of one or more of the following occurring.
The item(s) are ineligible for forwarding using the Forwarding Service
The registered user address or the recipientfs address cannot be confirmed
The registered user refuses to accept the items
The shipment is stopped at customs
The registered user violates Jpdeliver
The order is cash on delivery
The Company determines the order to be unfit for another reason

7. Disposal of Undeliverable Items

The Company will dispose of any item(s) ineligible for sending using this Forwarding Service. Even in the event that the disposal of such item(s) results in losses or damages to a registered user, the Company will bear no responsibility.

8. Changes to and Cessation of the Forwarding Service

The Company reserves the right to at any time without prior notification change the details of or cease the provision of the Forwarding Service. The Company will bear no responsibility for losses or damages to a registered user due to such changes or cessation.

9.1Prohibited Activities


When using the Forwarding Service, registered users shall not perform any activities falling under the following
Actions that use the Forwarding Service for an improper or illegal purpose
Actions that infringe on the rights of the Company or another party, including but not limited to trademark rights, authorship rights, design rights, intellectual property rights including patent rights, rights to usage of an individualfs likeness, and publicity rights
 Actions related to fraud or any other illegal activity
 Actions involving the use of the Forwarding Service to steal a third partyfs identity

9.2Prohibited Activities


 Actions that inappropriately use the equipment or facilities of the Company or any other third party, or actions that make difficult the operation of said equipment or facilities
Actions in violation of laws or ordinances, Jpdeliver or public order and morality
Actions that obstruct the operation of the Forwarding Service
Any other actions the Company deems inappropriate
If the Company suffers losses or damages as a result of a registered user violating Jpdeliver or other conditions, the Company reserves the right to pursue damages against the registered user.

Applicable Law and Jurisdiction Agreement

1.The governing law of Jpdeliver and any other separate conditions shall be Japanese law.
2.In the event that a dispute arises connected to Jpdeliver, it shall be subject to the jurisdiction of the district court with jurisdiction over the area in which the Companyfs head office is located.
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Use rules
